Feedback & Complaints

At Manaaki Pathways, we believe feedback is a gift. Whether it’s a compliment, a suggestion, or a concern, we welcome it with open hearts and open minds. You’re never a bother — in fact, your voice helps us improve and provide the best possible support.

If something doesn’t feel right or you’d like to share a concern, please know it’s always safe to speak up. You have the right to be heard without fear of judgement, punishment, or losing services.

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You can give feedback or make a complaint by:

 

 

• Speaking directly with your support worker or a team member

 

• Calling us on 0426 065 648

 

• Emailing us at contact@manaakipathways.com.au

 

• Filling in the feedback form below

 

• Or asking someone you trust to speak on your behalf

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We take all feedback seriously and will handle it with care, confidentiality, and respect. If you ever feel your concerns haven’t been resolved, you can also contact the NDIS Quality and Safeguards Commission on

1800 035 544 or visit www.ndiscommission.gov.au