Small provider. Big difference in your day. NDIS disability support across New South Wales.
What makes us different
You deserve support that actually feels good
There are a lot of NDIS providers out there. We're one of the smaller ones, and that's kind of the point.
When you've got the right support in place, life opens up. You can get back to work, show up to family celebrations, do the things that actually matter to you. Without it, those things get hard. We're here to make sure they don't have to be.
At Manaaki Pathways, your support worker brings both skill and care to every visit. We're here to walk along side you to make sure you feel seen and supported.
Real company ☕
Someone to share your day with - not just check in and leave.
At your pace 🌿
No rushing. No pressure. Just support that fits around your life.
Consistent faces 🤝
You build real relationships, not meet someone new every visit.
Genuinely personal 💛
We remember the small things because the small things matter.
Our founder's story
Born from lived experience and a lot of love
"Some of the most essential moments in support work are the simplest ones. It might be helping someone feel confident enough to leave the house again, sharing a coffee after a big week, or seeing the pride on someone’s face when they achieve something they once thought was out of reach.
Those small moments of trust and progress are what inspired Manaaki Pathways. My goal has always been to walk beside people with patience, respect and care, so they feel supported to live life in a way that feels safe and truly their own."
Shih Fen Gavala, Founder, Manaaki Pathways
Reviews
What people say about us
"I can't recommend Shih Fen highly enough as an NDIS disability support worker. She brings a rare combination of diligence and genuine care to everything she does—always practical in her approach, but never losing sight of the person she's supporting.
What stands out most is how safe and supported she makes me feel. Knowing that Shih Fen is in my corner gives me real confidence and peace of mind. She is incredibly easy to work with, and her consistent, dependable nature means I always know I'm in good hands.
If you're looking for a support worker who truly goes above and beyond, Shih Fen is exactly that."
-Participant
How we show up for you
We help with the everyday
Support with daily living
Home & Daily Life 🏠
From cooking and cleaning to getting the day started right. We help make home feel manageable and comfortable.
Building Independence 🤸
We support you to grow your skills and confidence, not create dependency. You lead, we follow.
Getting Out & About 🌳
Appointments, errands, social outings. We'll come along so you don't have to do it alone. A friendly face makes all the difference.
Social Connection 👥
Sometimes you just want someone to hang out with. We get that and we're happy to be that person for you.
Mental Health Support 🧠
We have real experience supporting people navigating mental health with patience, understanding and zero judgment.
Personal Care 💛
Done with dignity, care and respect. Always on your terms, always in a way that feels comfortable to you.
“We walk beside you - not behind you, not ahead of you.”
“Inspired by manaakitanga - the spirit of caring for one another”
“Support that feels like friendship” •
What makes Manaaki Pathways different
Culturally informed care
Inspired by manaakitanga. Māori values of hospitality and care - we focus on lifting up every individual we support.
Skilled and experienced support
Founded and led by a support worker with 7+ years hands-on experience, continuously trained in trauma-informed practice, safeguarding, and person-centred support."
Consistency and trust
Seeing the same friendly faces helps build long-term relationships and a foundation of security you can rely on.
Gentlefocus support
Low-pressure support for mental health and daily living, moving at your pace and with a true understanding of your needs.